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Privacy Policy

At MRI Jalandhar, we are deeply committed to protecting the privacy of our patients and visitors to our website. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access our services, whether through our website or at our diagnostic center. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our health services:

a. Personal Information

This includes information you voluntarily provide when you book an appointment, submit a query, or register for our services. Examples include:

Name
Contact details (email address, phone number, physical address)
Date of birth
Gender
Medical history or health-related information required for diagnostic purposes.

b. Non-Personal Information

This is technical data collected automatically when you interact with our website, such as:

IP address
Browser type
Operating system
Pages viewed on our website
Date and time of your visit.

c. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and track your preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery:
- To book and manage your appointments for services like MRI, CT scan, ultrasound, and X-ray.
- To ensure accurate diagnostic evaluations.
Communication:
- To send appointment confirmations, reminders, and notifications about test results.
- To respond to your queries or concerns.
Improvement and Personalization:
- To analyze website traffic and user behavior to enhance the user experience.
- To tailor our services to meet patient needs.
Compliance:
- To meet legal and regulatory obligations, such as record-keeping and reporting.
Marketing (with Consent):
- Occasionally, we may send you information about new services, promotions, or health tips. You can opt out of receiving these communications at any time.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Healthcare Professionals:
- To collaborate with doctors or specialists for diagnosis, treatment, or consultation purposes.
Service Providers:
- We may engage trusted third-party service providers for tasks such as payment processing, IT support, or laboratory analysis. These providers are bound by confidentiality agreements to protect your data.
Legal Obligations:
- If required by law, regulation, or court order, we may disclose your information to comply with legal processes or protect our rights.
Business Transfers:
- In the event of a merger, acquisition, or sale, your data may be transferred to the new entity, subject to the same privacy protections.

4. How We Protect Your Information

We implement a variety of security measures to safeguard your personal and medical information, including:

Data Encryption: All sensitive data is encrypted during transmission and storage.
Access Control: Only authorized personnel have access to patient information, and they are trained to handle data responsibly.
Secure Infrastructure: Our website and servers use industry-standard security protocols to protect against breaches, unauthorized access, and malware.
Periodic Audits: Regular audits and updates ensure that our security systems remain robust and compliant with current standards.

5. Your Data Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: If your data is inaccurate or outdated, you can request corrections.
Deletion: You can request the deletion of your data, subject to legal and medical record-keeping requirements.
Opt-Out: You may opt out of receiving marketing emails or promotional communications at any time.

To exercise these rights, please contact us using the details provided in Section 9.

6. Data Retention

We retain your personal and medical data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When your data is no longer required, we securely delete or anonymize it.

7. Cookies and Online Tracking

Cookies are small text files stored on your device to enhance your experience on our website. We use cookies to:

Understand how visitors interact with our site.
Personalize content based on your preferences.
Improve website performance.

You can disable cookies through your browser settings, but doing so may limit certain functionalities of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

MRI Jalandhar
Phone: +919056117857

Thank you for trusting MRI Jalandhar with your healthcare needs. We are dedicated to ensuring your privacy and delivering exceptional diagnostic services.

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